Privacy Policy

At our website, https://fleet-truck-engine-repair-mcallen-texas.rgvtruckparts.com (hereafter referred to as ‘the Company’ or ‘we’), we prioritize your privacy and the protection of your data above all else. Our Privacy Policy delineates our approach to managing personal data in accordance with a multitude of privacy laws, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy is comprehensive and covers all aspects of our website, applications, services, and products. Please be aware that it does not extend to external platforms, applications, products, or services you may access via links on our platform, each of which will have its own privacy policies.

Our processing activities encompass a range of interactions with users, including but not limited to: using our applications and services after logging in; visiting our websites that reference this Privacy Policy; engaging with us through communications like newsletters, emails, calls, or text messages/SMS; and providing feedback or interacting with us on social media platforms.

In the course of these interactions, we collect various categories of personal data to enhance your experience and ensure effective service delivery. These include:

  • Account Information: To manage your account and provide services tailored to you.
  • Payment Information: For processing payments and preventing fraud.
  • Financial Information: To facilitate financial transactions and reporting.
  • Purchase Information: To maintain records of your purchases for service and warranty purposes.
  • Mobile Device Identifiers: To personalize our applications and services on your devices.
  • Location Data: To offer location-specific services or enhance security measures.
  • Feedback: To improve our products and services based on your input.
  • Social Media Information: If you choose to link your account with us to your social media accounts, for social media-related interactions and service improvements.
  • Product Information: To ensure we can support the products you have purchased and to offer relevant updates or replacements.

We gather this information through various means, including direct user input, interactions with our services, and automated technologies like cookies and tracking tools. Third parties may also provide us with personal data, always in accordance with their own privacy policies.

Our website uses cookies to enhance the user experience, improve functionality, and perform analytics. These cookies are categorized as Strictly Necessary for core functionalities, Preference for customizing user experiences, and Analytics for understanding usage patterns. Users have the option to manage or disable these cookies through our integrated Cookie Manager.

We adhere to strict data retention policies in compliance with legal requirements and the purposes for which we collected the data. Once the data is no longer needed, we take steps to delete it or anonymize it.

To protect your personal data, we implement a range of security measures, including secure communication protocols and collaboration with reputable third-party vendors who process data on our behalf. We are committed to maintaining the integrity and confidentiality of your information.

We recognize that individuals under 18 years of age may be particularly vulnerable online. As such, we do not knowingly collect personal data from children in this age group.

You have a number of rights under various privacy laws, depending on where you are located. These rights include the ability to access, rectify, or delete your personal data, as well as to restrict its processing, and to request data portability. You can also object to certain types of processing, such as profiling or direct marketing, and have the right not to be subject to automated decision-making which produces legal effects or similarly significantly affects you. If you wish to exercise any of these rights, please contact our privacy team.

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on our website, and we encourage you to review this policy regularly for any updates.

For any inquiries, to unsubscribe from communications, or to address data-related concerns, please reach out to our privacy team by emailing contact@fleet-truck-engine-repair-mcallen-texas.rgvtruckparts.com or by sending a written correspondence to the address provided on our website.